Urgent Appointments
To request an urgent appointment for today or tomorrow (Monday or Friday):
- Contact us by phone Monday to Friday, 8.30am to 6.00pm on 01952 726011
- Visit the surgery and speak with a receptionist. We are open Monday to Friday 8.30am to 6.00pm
When you get in touch, we’ll ask what you need help with. We will use the information you give us to choose the most suitable health professional to help you.
Routine Appointments
To request a routine appointment:
- Use our online form between 8.30am and 6.00pm Monday to Friday; your request will be reviewed by a member of the team within 2 working days.
- Book online for a GP telephone or face to face appointment via Patient Access or NHS App
- Contact us by phone Monday to Friday, 8.30am to 6.00pm on 01952 726011
- Visit the surgery and speak with a receptionist. We are open Monday to Friday 8.30am to 6.00pm
Evening and weekend appointments for our patients are available at other local surgeries, please contact Reception and ask for an enhanced access appointment.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable health professional to help you.
Your appointment
We may then offer you a consultation:
- By phone
- Face to face at the surgery
- On a video call
- By text or email
Appointments by phone, video call or by text or email can be more flexible. This often means the doctor or nurse can help you sooner.
Cancelling or changing an appointment
If you can not make your appointment let us know as soon as you can so another patient can book the appointment time. You can cancel or change your appointment:
- Use Patient Access/NHS App to cancel or change an appointment
- Contact us by phone Monday to Friday, 8.30am to 6.00pm on 01952 726011
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8.30am to 6.00pm
If you need help when we are closed
Use NHS 111 online (111.nhs.uk) or call 111. 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
If it’s a life-threatening emergency call 999.
If you need help with your appointment
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to respond
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- If you need an interpreter
- If you have any other access or communication needs.
- If you would like a chaperone to be present
Home Visits
Home visits are reserved for the housebound, infirm and seriously ill patients.
If you require a home visit please telephone between 8.30am and 10.30am where possible. If you are suffering from chest pain, severe breathlessness, collapse or symptoms of a stroke we advise you dial 999 for an ambulance. Please remember that several patients can be seen at the surgery in the time that it takes to do a home visit. Lack of transport is not a reason for a home visit.
Additional Services
Further information about the Additional Services available to patients.
Patient Access
Sign in to Patient Access
Try the NHS App
You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record, access your Covid vaccination status and more.
If you already use online access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp