Repeat Prescriptions

Urgent advice: Changes to Ordering of Repeat Prescriptions

The Prescription Order Direct Service (POD) has been decommissioned:

From 24 October 2025 you can order your repeat medications

Using Your NHS Account
Using your Patient Access account
Completing the Right-Hand side of your prescription form
Using the prescription request form available in Practice

Paper Prescriptions requests can be dropped off at the Practice or Wenlock Pharmacy in the designated boxes provided.

Please allow 5 working days from ordering to collection of your prescription.
Order no more than 7 days in advance of your medication running out
Much Wenlock Patients – collect prescriptions AFTER 4pm
Cressage Dispensing Patients – await text notification that medication is ready for collection – if you have not registered for text notifications please speak to Reception.

Please note we no longer accept medication requests by phone or email

If you have run out of your repeat medication and urgently need medication please contact NHS 111 and they will advise on pharmacies who will be able to issue short term medication.

Electronic Prescribing Service

The Practice is not currently signed up to the Electronic Prescribing Service.

Nominated Pharmacy

Patients registered at Cressage will automatically have access to the onsite Dispensary and medication will be dispensed from there.

Prescriptions for Much Wenlock registered patients will be sent to Much Wenlock Pharmacy or can be collected from the Practice.

Please contact the Practice if you wish to discuss changing your prescription collection option.

Cressage Dispensary

Prescription Lead Time: Please allow 5 working days from ordering your prescription to collection at the Dispensary. This time period is to allow for items we have ordered for you to be delivered to stock and for delays in deleveries being received.

If we have your text number we will text you when your medication is ready for collection from Dispensary.

View the dispensary opening times here.

Questions about your prescription

If you have questions about your medicine or your prescription please contact the Practice Clinical Pharmacist.

Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.