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Online Access

Patients of Much Wenlock and Cressage Medical Practice now have access to an Online facility whereby they can:

  • Order repeat prescriptions
  • Book Appointments (when available)
  • View medical information on their patient records

In order to access these online facilities we require patients to complete our Online Access Form. This form is to be completed and returned to the surgery, along with the required I.D.

Patients must return their Application forms in person to the surgery.

If returning the Application Form via email please ensure that all pages of the form are completed and two forms of Identification are attached. Failure to provide all the required information will result in a delay to your application being processed by the surgery.

I.D Requirements:

2x Forms of Identification are required when registering for Online Access:

  • 1x Photograph ID  - for example Passport or Driving Licence
  • 1x Proof of Address - for example a recent Utility or Council Tax Bill

Patients must be 18 years of age or over to access Online facilities.

Please read the Online Access to Records leaflet before completing the Online Access form.  

Download the Online Access to Records Leaflet here

Patient Online Access Application Form

Your Online Access Application Form will take up to three weeks to process. Please contact the practice 3 weeks after handing in your form and the reception team will confirm if your registration document is ready to be emailed to you.

Once you have your registration document this contains all the information required for you to log on successfully to www.patientaccess.com.

Due to patient confidentiality and information governance processes we are only able to send registration details to the registering patient personally and the relevant information governance checks will be made before sending an email with the details to you.

 

Proxy Online Access is now available

Proxy access refers to access to online services by a person acting on behalf of the patient eg a carer, family member or care home staff. With the patient’s consent access can be provided to allow the booking of appointments, to request repeat prescriptions and, where applicable, view medical records.

Proxy Access is only available for patients of 18 years and over. To request proxy access please ask Reception for a Proxy Access registration form or download the form here once you have completed the form please return the form to the Practice; you will need to provide ID as part of the registration process.

Your application will take up to three weeks to process. Please contact the practice 3 weeks after handing in your form and the reception team will confirm if your registration document is ready to be emailed to you. Your registration document contains all the information required for you to log on successfully to www.patientaccess.com.

 

To use Patient Access please click the image below.

Click here to visit Patient Access

Please contact the practice if you have any difficulty logging in, have lost your password details, you think there is an error in the information shown, or have any concerns that someone has accessed your records without your authority.

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